2006: Facilities management is "out there"

In 2006 over 20,000 requests for service were logged in our Service Desk.

~56% were requests for state-funded maintenance
~43% were requests for rechargable work

Here are how the requests break down by trade:

Plumbing	3327
Maintenance	2585
Locksmith	2775
Custodial/Skilled Labor Pool	2391
Electrical	1874
HVAC	2265
Carpentry	1019
Sign Shop	958
Building Systems	657
Sheet Metal	460
Painting	295
Grounds	280
Facilities Projects	85
Elevator	609
Exterior Construction	263
Irrigation	174
Operating Engineer	233
Refrigeration	7
Building Equip Mechanics	5
Pest Control	65

So how did our customers rate our service? Your responses to our surveys provide much appreciated feedback.